1. What forms of payment do you accept?
The easiest and quickest way to order from Mainstay Recordings is to use our online shopping cart. To do this you must have a PayPal account. To order with PayPal you need to have a credit card or checking account. If you don't have a credit card you can send us an electronic check with pay pal through your bank account. PayPal is a free service that is simply amazing, to read and learn more about pay pal please check out www.paypal.com. If you can't order your items over the website we do accept mailorders. If you are interested in mailordering please email store@mainstayrecordings.com first and let us know what items you are interested in so they can be held for you. Well concealed cash and money orders are the only accepted forms of payment for mailorder, sorry no checks. If possible, please order off of the website, it is much safer and makes things alot easier on us.
Please note: When ordering via PayPal, use the following e-mail account mainstay@mainstayrecordings.com
2. Is PayPal safe?
We have never had any problems with PayPal. It is a secure website, and also never reveals your credit card number to the person you are sending money to. So if you order through Mainstay Recordings, we will NEVER see your credit card number. PayPal is much more secure and easier for us than sending orders through the mail.
3. Why do you use Pay Pal?
Paypal is easy, safe and costs us a lot less than a regular credit card machine would. This helps us keep our prices so low. PayPal also can offer more services like electronic checks that a credit card machine can't.
4. I have placed my order on the website, now what?
When you place your order on the website we receive an email telling us that the order has been placed. Orders are almost always shipped the same business day they are received. When we ship your order you will receive an email from us letting your know your items were shipped.
5. What shipping method to you use to ship orders?
All compact disc orders are shipped first class mail by the United States Postal Service. All foreign orders are shipped airmail.
6. Do the prices on the website include postage?
All prices that appear on the website are postage paid.
7. I live in a foreign country can I still order off of the website?
We have our system set up so that we can accept orders from all over the world. Please place your order in accordance to what territory you live in. Most compact discs are listed with a North America and a World price, if you are living outside of North America choose World.
8. Why is the compact disc I ordered not shrinkwrapped?
All the compact discs we ship are new and unplayed. However, many of the discs are not shrinkwrapped. Oftentimes labels send their discs to us raw and we assemble them into jewel cases ourselves. This is done by labels to save on shipping costs.
9. I have to order through regular mail, what do i do?
First you need to email store@mainstayrecordings.com and let us know what items you will be ordering so that they can be held for you. We will hold items for one week. Print out this form and fill it out in it's entirety. Next, send in your well concealed cash or a money order payable to Rene Perez II, along with the printed out Order Form to the address below:
MAINSTAY RECORDINGS
P.O. Box 572696
Houston, TX 77257-2696
U.S.A.
10. How long will it take for me to get my order?
All orders are generally shipped the same business day they are placed. All CD orders are shipped via first class mail. Depending on how close you are to us it should take around 2-7 days to get your order after it is placed. If you have ordered vinyl records the order is shipped surface mail and this can take 3-14 days depending on where you live. Foreign orders are shipped airmail and generally it takes anywhere from 3 days to 3 weeks for orders to arrive depending on where you live.
IF YOU HAVE ANY QUESTIONS NOT ANSWERED HERE PLEASE EMAIL store@mainstayrecordings.com | 
